Documentation / Software, drivers and firmware
Beside software, drivers and firmware we offer a wide range of documentation for our products.
Accessories you can find via the referring basic device.
Overview product marking (PDF; 7.4 MB)
Overview products for the electronic industry (PDF; 3.5 MB)
Product M4 is not available any more. Please inform yourself about repair, service and spare parts availability for the model on our page: Discontinued Products.
Downloads
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Documentation
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Operation Manuals
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Title Format Version Last change Language Operator's Manual M4
PDF - 5.34 MB 05/04 06/08/2014 English
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Programming
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Title Format Version Last change Language Programming Manual A- Series, M4 and Hermes A
PDF - 2.79 MB 5.1a 21/04/2011 English -
Other languages
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Title Format Version Last change Language cab Download Converter (download.exe)
Converts image, font and database files into the JScript download data format.
Install MS Visual C++ 2010 Redistributable if not available on your system.ZIP - 9 KB 2.3 01/03/2023 –
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Service Manuals
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Title Format Version Last change Language Power Supply for A3, M4
up to Serial No 14999PDF - 373 KB 04/08 06/08/2014 English/Deutsch Service Manual M4
PDF - 8.47 MB 08/04 06/08/2014 English/Deutsch
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Spare Parts
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Title Format Version Last change Language Spare Parts List M4
PDF - 3.02 MB 12/04 06/08/2014 English/Deutsch
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Assembly Instructions Spare Parts
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Title Format Version Last change Language 9008277 | A3/M4 - Druckkopfwechsel / Printhead Replacement
PDF - 1.01 MB 12/2003 29/05/2024 English/Deutsch
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Manuals Accessories
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Title Format Version Last change Language Adapter Kit - Mounting Instructions
PDF - 575 KB 12/2011 04/12/2020 English Cutter 1, 2, 3, 5 - Operator's Manual
PDF - 1.15 MB 12/2003 06/08/2014 English Cutter CU Series - Operator's Manual
PDF - 823 KB 03/2016 04/12/2020 English External Rewinder ER4, ER6, ER8 - Instructions
PDF - 905 KB 09/2022 05/09/2022 English External Unwinder EU4, EU6, EU8 - Instructions
PDF - 800 KB 03/2024 27/03/2024 English Peel-off Modules PS5, PS6, PS6V, PS8, PS9 - Operator's Manual
PDF - 865 KB 10/2017 04/12/2020 English -
Other languages
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Title Format Version Last change Language Enrouleurs externes autonomes ER4, ER6 et ER8 - Instructions d'utilisation
PDF - 909 KB 09/2022 05/09/2022 Français Externer Abwickler EU4, EU6, EU8 - Betriebsanleitung
PDF - 765 KB 03/2024 27/03/2024 Deutsch Externer Aufwickler ER4, ER6, ER8 - Betriebsanleitung
PDF - 910 KB 09/2022 05/09/2022 Deutsch Massicots série CU
PDF - 875 KB 03/2016 04/12/2020 Français Schneidemesser CU-Serie - Bedienungsanleitung
PDF - 832 KB 03/2016 04/12/2020 Deutsch Spendeadapter / Spendelichtschranke PS5, PS6, PS6V, PS8, PS9 - Bedienungsanleitung
PDF - 858 KB 10/2017 04/12/2020 Deutsch Verbindungsset Montageanleitung
Verbindungsset Auf- und Abwickler zu den Druckern A+ Serie, A-Serie, M4PDF - 572 KB 12/2011 04/12/2020 Deutsch
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Spare Parts Accessories
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Title Format Version Last change Language External Unwinder EU4, EU6, EU8 - Spare Parts List
PDF - 263 KB 03/2024 27/03/2024 English Spare Parts List Cutter 1, 2, 3, 4, 5
Discontinued product, parts no longer availablePDF - 1.79 MB 11/2002 16/09/2015 English/Deutsch Spare Parts List Cutter CU Series
PDF - 254 KB 03/2016 18/02/2021 English Spare Parts List External Rewinder ER1, ER2, ER3 for A+
PDF - 439 KB 09/2022 12/09/2022 English -
Other languages
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Title Format Version Last change Language Externer Abwickler EU4, EU6, EU8 - Ersatzteilliste
PDF - 264 KB 03/2024 27/03/2024 Deutsch Externer Aufwickler ER1, ER2, ER3 für A+ - Ersatzteilliste
PDF - 444 KB 09/2022 12/09/2022 Deutsch Schneidemesser CU-Serie - Ersatzteilliste
PDF - 273 KB 03/2016 04/12/2020 Deutsch
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Safety data sheets
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Title Format Version Last change Language Safety Data Sheet Special Cleaner for Glass and Plastic GR1N
PDF - 65 KB 08/2017 02/02/2023 English Safety Data Sheet Special Rubber Cleaner WR1
PDF - 76 KB 12/2017 02/02/2023 English -
Other languages
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Title Format Version Last change Language Sicherheitsdatenblatt Spezial Glasreiniger und Kunststoffreiniger GR1N
PDF - 156 KB 06/2017 25/08/2022 Deutsch Sicherheitsdatenblatt Spezial-Gummiwalzen-Reiniger WR1
PDF - 173 KB 06/2017 25/08/2022 Deutsch
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Software & Drivers
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Firmware
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Title Format Version Last change Language cabFirmwareUpdater
Windows 32 & 64 bit (starting from Vista)ZIP - 16.54 MB 3.11.0.0 07/09/2023 – Firmware M4
Firmware M4ZIP - 968 KB 3.13 23/02/2021 –
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Drivers
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Title Format Version Last change Language cab Linux Armv7 - 32 Bit Driver
CUPS Linux Armv7 32bit Driver RPi 2/3/4 (min. CUPS 1.2)GZ - 2.80 MB 1.46 21/02/2024 – cab Linux Armv8(aarch64) - 64 Bit Driver
CUPS Linux Armv8 64 Bit Driver RPi 3/4 (min. CUPS 1.2)GZ - 2.80 MB 1.46 22/08/2023 – cab Linux x86 - 32 Bit Driver
CUPS Linux Intel 32bit Driver (min. CUPS 1.2)GZ - 2.81 MB 1.46 22/08/2023 – cab Linux x86 - 64 Bit Driver
CUPS Linux Intel/AMD 64bit Driver (min. CUPS 1.2)GZ - 2.80 MB 1.46 22/08/2023 – cab MAC OS Driver
Apple® Mac OS 10.15 - 14.2ZIP - 2.97 MB 1.46 28/03/2024 – cab MAC OS X Driver
Apple® Mac OS X 10.6 - 10.14ZIP - 5.82 MB 1.46 22/08/2023 – cab Windows Driver (Version 4 5 14)
Windows 2000 - XP - 2003 - Vista - NON-CERTIFIEDZIP - 2.70 MB – 10/05/2011 – cab Windows Driver ARCHIV
Vista, Windows 7, Windows 8, Windows 8.1, Windows 10, Windows Server 2008, 2008 R2, 2012, 2012 R2, 2016, 2019 - 32/64 Bit CERTIFIEDZIP - 9.37 MB 5.3.03 21/02/2024 –
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Software
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Title Format Version Last change Language cab Download Converter (download.exe)
Converts image, font and database files into the JScript download data format.
Install MS Visual C++ 2010 Redistributable if not available on your system.ZIP - 9 KB 2.3 01/03/2023 – Network Manager
JRE 6 - 8 requiredZIP - 2.35 MB 3.3.0 07/11/2018 –
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FAQ: M4
- What’s the reason for adhesive ooze on a label?
- Can the CompactFlash card be removed during operation?
- Why does wrinkling of the ribbon happen?
- Why do horizontal white lines occur in print image?
- CompactFlash card / USB memory stick: what is the maximum memory size?
- Forgot your PIN?
- How to use PX / PX Q, Hermes+ / HERMES Q as a printer without digital signals?
- General formula to calculate ribbon consumption when using ribbon saver at Hermes+ / HERMES Q or PX / PX Q
- Video tutorial: How to assemble the applicator 4016 in combination with Hermes+ 6 ?
- Video tutorial: How to remove the print head and exchange the print drive roller at Hermes+ ?
- Video tutorial: How to turn the display on Hermes+ ?
- Video tutorial: How to install the cover on Hermes+ ?
- Additional information: "Reprint / WDR / PIN12" – digital interface – only in print and apply mode
- Recommendation for the installation of Hermes+ / HERMES Q upside down
- Margin stop for small labels
- Silicon tamp pad in silicon free productions
- What does the CE mark on the typeplate of Hermes+ / HERMES Q mean?
- CE conformity of integrated labeling systems that are based on Hermes+ / HERMES Q and applicators