Want to learn more?

Call us

Email us

Request support

Data Protection Policy

Thank you visiting our website and your interest in our company and our products. We take particular care to safeguard your privacy and guarantee the protection of your personal data by processing your personal data according to the content of this Data Protection Policy and applicable data protection law.

You can visit our websites without telling us who you are. You are merely required to make the data transferred to our server by your browser available (see “Log files”) in order to display our websites. Any further personal data will only be saved if you enter it voluntarily on the website or use the appropriate functions, for example if you enter information into our contact forms or register for our newsletter.

Newsletter and contact

If you subscribe to our electronic newsletter, then you give consent for your name and your e-mail address to be stored for the purpose of sending out the newsletter (Art. 6 (1) sentence 1 (a) General Data Protection Regulation (GDPR)). This data is not forwarded to third parties. You may revoke your newsletter consent at any time for the future and terminate the newsletter subscription (see reference in the newsletter).

You may enter your personal data on our website, in order to contact us. Only data marked with an asterisk is mandatory. You always need to state your postal address, your e-mail address and your telephone number because we reserve the right to answer your inquiry by post or electronically/by telephone. Providing further data may be useful for processing your inquiry, but it is not essential (optional details). This data shall be solely used and stored, subject to your consent for the purposes of processing your message (Art. 6 (1) sentence 1 (a) GDPR). This data is not used for other purposes or forwarded to third parties without your express consent. Your data may be forwarded to cab branches inside and outside the EU in exceptional cases. This takes place so we can answer your inquiries to your satisfaction and offer the best possible service. We have ensured that the level of protection of the data is adequate pursuant to Article 44 ff GDPR. The legal basis for this data processing is Art. 6 (1) (f) GDPR.

Cookies

Cookies are very small text files used by websites that your browser stores on your computer and that can transmit certain information to us or also to a third party if necessary.

Transient cookies are deleted automatically when you close the browser. In particular, they include session cookies. They store what is known as a “session ID”, which allows the various requests from your browser to be allocated to the same session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.

Persistent cookies are deleted automatically after a set period of time, which can vary depending on the cookie in question. Unlike transient cookies, persistent cookies are not deleted automatically when you close the browser. However, you can also delete the cookies at any time in your browser’s security settings.

We process cookies that are strictly necessary to provide a service expressly requested by the user (“necessary cookies”) in the context of our legitimate interest in providing and operating the website based on Art. 6 (1), sentence 1 (f) of the GDPR. The following cookies that are necessary for operating the website are used at present:

  • Name: DATENSCHUTZ; purpose: Stores the user’s consent to this website using cookies and prevents the message from reappearing each time the page changes; storage period: 30 years
  • Name: CFID; purpose: A sequential client identifier and a random security token with random numbers to maintain the session between the server and the client across multiple page views; storage period: Until the session ends
  • Name: CFTOKEN; purpose: A sequential client identifier and a random security token with random numbers to maintain the session between the server and the client across multiple page views; storage period: Until the session ends
  • Name: SWITCH_LANG; purpose: Set to other language versions when the message is closed if the browser language is not the same as the page language. The cookie prevents the message from reappearing each time the page is changed; storage period: Until after the session ends
  • Name: tree*; purpose: Stores open support and FAQ sections so that they do not have to be reopened when the user returns. Storage period: 5 days
  • Name: CAB_3D_MODELL_DOWNLOAD; purpose: Stores a unique user ID that the user receives after registering for the 3D model download and that entitles them to download on subsequent visits; storage period: 30 years
  • Name: piwik_ignore; purpose: Set if the user does not want to be tracked by Matomo (opt-out checkbox in the privacy policy). The value is identical for all users; storage period: 2 years
  • Name: MATOMO_SESSID; purpose: Contains what is known as a “nonce” as a value; a nonce is used to protect the user against CSRF attacks; storage period: Until after the session ends

Further information about your terminal device that is not strictly necessary to provide a service expressly requested by the user is stored or accessed. Storage and/or access thus only take place if you have given your consent to this effect. Details about the type of information, purpose of processing, information storage period and potential data recipients can be found further on in this privacy policy (e.g. under “cab online chat” and under “Matomo”).

You can make settings in your browser so that cookies are categorically not accepted or only certain cookies are stored or not stored. You can revoke any consent to data processing using cookies that you may have given at any time by deleting the corresponding cookies directly using your browser’s settings. You will find out more about this in your browser’s Help section. If your browser rejects all cookies, you may not be able to use all of this website’s features.

Links to social media platforms

Our website refers to our pages on different social media platforms. Please note that, by clicking these links, you will leave our website and also the scope of validity of this Data Protection Policy. The respective Data Protection Policies and Terms of Use of the operator of the social media platform shall only be valid on that social media platform.

Log files

Each time you access our website, we collect the following information about your computer: The IP address of your computer, the request made by your browser and the time of this request. In addition, the status and the transmitted data volume in the context of this request are recorded, along with product and version information of the browser used and the operating system of your computer. We also record from which website our website was accessed. The IP address of your computer is only saved for the period of your use of the website and then deleted immediately or truncated to anonymize it. The remaining data is stored for a limited period of time. We use this data to operate our website, in particular to determine and eliminate website errors, to determine the capacity utilization of the website and to make adjustments or improvements (legal basis: Art. 6 (1) sentence 1 (f) GDPR).

Matomo

This website uses the web analytics service Matomo to analyze how our website is used and to enable us to improve it on a regular basis. This is done to enable us to pursue our legitimate interest in improving the range of products and services we offer using the statistics obtained and in making said range more interesting for you as a user.

The following cookies are stored on your computer for this evaluation with your consent (Art. 6 (1), sentence (1) (a) of the GDPR):

  • Name: _pk_ref; purpose: Used to store the user’s origin (e.g. name of the campaign that referred the user to the site); storage period: 6 months
  • Name: _pk_id; purpose: Used to store details about the user (e.g. unique visitor ID and time of last visit); storage period: 13 months
  • Name: _pk_ses; purpose: Used to temporarily store visitor data; storage period: 30 minutes

You can prevent cookies from being set either by not consenting to the setting and processing of cookies for visitor counting / statistical purposes, or by preventing the setting of cookies using your browser’s settings, or by deleting cookies stored on your device. Please note that you may not be able to use all of this website’s features if you prevent cookies from being stored.

If you do not agree to cookies being set or prevent the setting of cookies using your browser’s settings, only the data mentioned under “Log files” (truncated IP address, referrer, etc.) will be processed for the purposes of statistically evaluating website visits. This is done in the context of our legitimate interest in analyzing visits to our website.

You can prevent Matomo from tracking or revoke your consent by clicking on the following link to set what is known as an “opt-out cookie”:

Please note that opting out will set a cookie on your terminal device to prevent tracking. If you subsequently delete cookies from your terminal device, the opt-out cookie will also be deleted so you may need to object or revoke your consent again.

Matomo uses this website with the “AnonymizeIP” extension. This further processes IP addresses in truncated form so they cannot be directly attributed to a person. The IP address transmitted by your browser using Matomo is not associated with any other data we collect. You will find information from Matomo about data protection at https://matomo.org/privacy/.

Embedded content from third parties (e.g. YouTube)

If third-party content, such as YouTube, is displayed on our web pages, the transmission of your IP address and the content displayed under "Log Files" to the third-party provider is required to make this content available and to display it in your browser. This serves to provide an attractive presentation of our website.The legal basis for processing is Art. 6 (1), sentence 1, (f) of the GDPR. We have no influence on the processing of data by the third party. If you are registered with the third party through a user account, the third party can assign your user behavior to your user account. If necessary, the third party stores your data as a user profile and uses it for the purposes of advertising, conducting market research and/or designing its website in a needs-based way. You have the right to object to the creation of these user profiles whereby you must contact the third party to exercise this right.

Further information about the purpose and scope of data collection and processing by the third party can be found in its privacy policy. You can also find further information about your rights and potential settings to protect your privacy there:

Youtube, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland;
https://www.google.com/policies/privacy/partners/?hl=en.

cab online chat

cab uses a service provided by Userlike UG for the online chat. With your consent (Art. 6 (1), sentence (1) (a) of the GDPR), Userlike uses the following cookies to enable personal conversations in the form of a real-time chat with you on the website:

•    Name: uslk_s; Purpose: Guaranteeing functionality and creating statistics; storage period: Until after the session ends
•    Name: uslk_e; purpose: Creating a user ID and storing the number of visits; storage period: 1 year

When you use the chat feature, Userlike collects, processes and stores the chat transcript with the page history in Germany. You may revoke your consent at any time by changing your cookie settings. If you do not grant your consent or revoke it, you will be unable to use the cab online chat. You will find further information about Userlike’s privacy policy at: https://www.userlike.com/en/terms#privacy-policy.

Use of the search service Site Search 360

This website uses the search function Site Search 360 from SEMKNOX GmbH is used as a central search engine. The integrated search service enables full text searches for content on this website. You can access the search function via an integrated search field. Data is only transmitted on when a query is sent using the search field. Only the search terms entered are transmitted. No personal data or the IP address is transmitted to SEMKNOX GmbH.

Withdrawing consent and objecting to data processing

If you have given us your consent, then you may withdraw it at any time for the future.

If the processing of your personal data is not in your interests, then you can object to the processing. If you exercise such an objection, please state the reasons we are no longer permitted to process your personal data. If your reasoning is justified we will investigate the situation and either cease or amend processing your data or give compelling legitimate grounds on the basis of which we will continue processing your data.

You can object to the processing of your personal data for the purposes of publicity and data analysis at any time.

Please send your withdrawal of consent or objection to us using the contact data listed in the "Controller" section below.

Your rights

You have the following rights regarding your personal data:

  • Right of access
  • Right to rectification or erasure
  • Right to restriction of processing
  • Right to object to processing
  • Right to data portability.

You also have the right to lodge a complaint to a data protection supervisory authority about our processing of your personal data.

Controller

cab Produkttechnik Gesellschaft für Computer- und Automations- Bausteine mbH & Co KG, Wilhelm-Schickard-Str. 14, 76131 Karlsruhe, Germany, Tel.: +49 721 6626 0, Fax: +49 721 6626 129, Email: info@cab.de

Data Protection Officer: datenschutzanfragen@xdsb.de or via our postal address for the attention of "der Datenschutzbeauftragte" (The Data Protection Officer)

cab Produkttechnik GmbH & Co. KG

Wilhelm-Schickard-Str. 14
76131 Karlsruhe
Germany

Call us
Email us
Request support

cab Newsletter

Our cab newsletter will inform you regulary about the topic marking by email. You can cancel the newsletter at any time.

subscribe now!
unsubscribe

Find cab on:

Live Chat